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SIP softphone · WorkstationsSoftphone.Pro
The professional SIP softphone for Windows and macOS, built for call-centre agents, sales reps and support teams. Connected to your SIP trunk or PBX, it turns every computer into a full phone extension — with instant CRM integration, call recording and real-time supervision.
Built for intensive phone work
Instant CRM integration
Zoho, HubSpot, Pipedrive, Salesforce, Zendesk, Freshdesk, Dynamics 365… customer record on answer (screen pop), click-to-call and logging — or any tool via URL/webhook, no coding.
Agent ergonomics
Every action in one or two clicks: redial, attended or blind transfer, conference up to 6 participants, hold, copy-to-dial from the clipboard.
Call recording
Manual or always-on, in MP3, with automatic upload to cloud storage (Google Drive, Dropbox, OneDrive), network folder or FTP/HTTP server.
Real-time supervision
With the Team add-on: live dashboards, 20+ online reports, discreet listening (listen/whisper), screen captures and agent statuses (break, training, ACW…).
Centralised provisioning
Settings are stored server-side: the agent simply enters their login and the softphone configures itself. SIP settings can be locked for security.
Multilingual & pro headsets
Interface in French, Arabic, English and 15+ languages. Jabra, Yealink and Poly headset integration (answer, hang up, mute from the headset).
Cost-effective floating licence: install on as many computers as you like — only concurrent connections count. Compatible with Windows 11 and macOS 14, with mobile versions.
Turnkey deployment for your teams
Connecting your lines
SIP accounts created on your SIP trunk or PBX (UCM, CloudUCM, Asterisk, 3CX…).
Workstation provisioning
Centralised configuration: your agents log in with a simple username.
Integration with your CRM
Screen pop and click-to-call wired to your CRM (KLINK or your own).
Training & support
Onboarding for agents and supervisors, Moroccan technical support.
Equip your agents in one day
Personalised demo on your lines, best-price licences and full configuration by our teams.
