CloudUCM Plans
CloudUCM is Grandstream's cloud PBX: voice, video, meetings, messaging and CRM integrations on an AWS-hosted platform (99.99% reliability), with built-in SBC and the Wave app on mobile, desktop and web. SIPTRUNK.MA provisions your instance, connects it to your Moroccan numbers via SIP trunk and provides local support.
From freelancers to multi-site companies
Every plan is 100% hosted — no server or hosting fees — and expandable at any time (extra users and storage). 30-day free trial on the Startup plan.
Startup
30-day free trial- Wave app (mobile, desktop, web)
- Built-in audio/video meetings
- Chat and customer live chat
Freelancers & very small teams
SOHO
Annual subscription- Everything in Startup, plus:
- Call recording
- Integration API
Home offices & small businesses
Plus
Annual subscription- Everything in SOHO, plus:
- CRM integrations & third-party add-ons
- Call queues & ACD distribution
Growing SMEs
Pro
Annual subscription- Everything in Plus, plus:
- Custom integrations
- Hardened security
Multi-team companies
Business
Annual subscription- Everything in Pro, plus:
- Custom domain name
- Full add-on library
Large companies, hotels, multi-site
Need more? Every plan can be expanded at any time: extra users (up to +200) and additional cloud storage (up to +50 GB), without changing plans or interrupting service.
What CloudUCM brings to your business
Bank-grade security
Built-in SBC, end-to-end TLS/SRTP encryption and AWS hosting with 99.99% uptime.
Wave app everywhere
Calls, video, meetings and chat on Android, iOS, Windows, macOS and browser — your extensions follow you.
CRM integrations
Salesforce, Zoho, HubSpot, Dynamics 365, Zendesk, Freshdesk… customer record on answer and call logging.
Built-in customer service
Web live chat, WhatsApp and Telegram wired straight into your queues and agents.
GDMS supervision
Zero-touch provisioning, monitoring and centralised management of your Grandstream accounts and devices.
Connected to your trunk
Your Moroccan DID numbers reach CloudUCM through SIPTRUNK.MA's secure SIP trunk.
Your CloudUCM ready in 48h, numbers included
We create the instance, port or provide your numbers, configure extensions and train your teams. Moroccan technical support.
