Trunk SIP · Cloud · IA

La passerelle entre votre télécom et le cloud

Connectez vos lignes PSTN et votre PBX au cloud : intégration CRM, IA vocale et mobilité totale — avec un Trunk SIP fiable et un support technique marocain.

  • Compatible with all major IP PBX systems
  • PSTN, CloudUCM and CRM unified in one architecture
  • Voice AI: transcription, voicebot and smart routing
  • Moroccan technical support, SLAs and quality guarantees

No commitment · Free consultation

From PSTN to Cloud, in one gateway

Local telecom

PBX · PSTN lines · IP phones

Secure SIP Trunk

TLS / SRTP · G.711 · Opus

Cloud · CRM · AI

CloudUCM · CRM · voicebot

Mobility Resilience Built-in AI
The new concept

Connecting telecom to the cloud

SIPTRUNK.MA bridges your existing phone infrastructure with cloud services: your CRM, your business tools and voice AI — without giving up your PSTN lines.

Your Telecom

What you already own, on site.

  • Moroccan PSTN lines and DID numbers
  • PBX / IPBX (UCM6300, Asterisk, 3CX…)
  • IP phones and analog gateways
SIP Trunk
The gateway TLS · SRTP · real time
Integration

The Cloud

What you unlock by connecting.

  • CloudUCM & Wave app (mobile/desktop)
  • CRM integration: customer record on answer
  • Voice AI: voicebot, transcription, routing
Why upgrade

The limits of traditional telephony

Isolated telecom infrastructure creates real obstacles: high costs, no mobility and no connection to your digital tools.

Costly lines

Traditional lines charge dearly for calls, with no flexibility on volumes.

Limited reliability

No built-in redundancy: a local outage paralyses the company's entire telephony.

Poor call quality

Without QoS or proper codecs, voice quality degrades, especially for remote users.

No integration

The phone stays isolated from CRM and business tools: no data, no automation.

Overview

The hybrid architecture

On-premise UCM6300 + CloudUCM, linked by an inter-system SIP trunk: the best of both worlds for the Moroccan market.

Office / LAN

IP phone
IP phone
IP phone
Local PSTN SIP trunk · LAN calls < 5 ms
SIP Trunk TLS · G.711/Opus
INTERNET

Remote / Cloud

CloudUCM (Grandstream)PBX-as-a-Service · AWS
Wave App
Wave App
Wave App
Direct cloud P2P · zero LAN load

Remote-to-remote calls never go through the local appliance → zero load on office internet, maximum resilience.

Office internal
< 5 mslatency
IP Phone → UCM6300 → IP Phone

100% local traffic — internet not used.

Remote → Remote
30–80 mslatency
Wave → CloudUCM → Wave

Direct cloud P2P — UCM6300 not involved.

Office ↔ Remote
50–120 mslatency
IP Phone → UCM → Trunk SIP → CloudUCM → Wave

A single network hop — ideal for mixed use.

Our solution

Enterprise-grade voice infrastructure

Built for Moroccan businesses: reliable, cost-effective and cloud-ready.

Secure VoIP routing

TLS/SRTP encryption and fraud-protected routing, end to end.

Redundant infrastructure

High availability and automatic failover for guaranteed service continuity.

Channel flexibility

Add or remove channels on demand, without oversizing your hardware.

Competitive pricing

Simple, transparent pricing designed to cut your calling costs.

Local termination in Morocco

Moroccan numbers and local termination for optimal call quality.

Moroccan technical support

A local team that speaks your language, with SLAs and quality guarantees.

Telephony × CRM × AI

Your lines connected to CRM and AI agents

The SIP trunk links your DID numbers to your CRM, softphones and AI voice agents. Every call becomes usable data and an opportunity.

AI voice agents

Link a number to an AI voice agent: call qualification, appointment booking and 24/7 support, in French, Arabic or English.

CRM integration

Customer record on answer (screen pop), click-to-call and automatic logging — with built-in CRMs like KLINK or your own.

Transcription & analytics

Automatic call transcription, summaries and sentiment analysis to steer service quality.

Smart routing

Call distribution based on customer, availability and business rules — straight from the cloud.

Automation (n8n / API)

Connect voice to your workflows: notifications, tickets, SMS and syncs via REST API and n8n.

Unified reporting

Unified CDR, real-time statistics and GDMS supervision to decide on reliable data.

Give your AI agents a phone number

Link a DID to an AI voice agent through the SIP trunk: it answers, qualifies, books appointments and hands over to a human when needed. Your PSTN lines become the channel of your conversational agents.

Activate an AI agent
Ecosystem & services

What we plug into your trunk

Beyond SIP trunking: numbers, cloud PBX, softphones, omnichannel CRM and custom-built connectors.

Moroccan & international DIDs

Local, national and international numbers, provisioned directly on your SIP trunk.

CloudUCM — Grandstream

Grandstream PBX-as-a-Service: dedicated instance, Wave app and GDMS supervision, no hardware to manage. Plus, Pro and Business plans to fit your needs.

See CloudUCM plans

Softphone.Pro

Business softphone (Windows/macOS) with CRM screen pop, click-to-call, recording, real-time reporting and centralised provisioning.

Discover Softphone.Pro

KLINK — CX platform

klink.cloud unified CX platform: voice, WhatsApp, email and social media in one inbox, with an AI agent — connected to your Moroccan lines through our trunk.

Discover KLINK

n8n & REST API

Automations, webhooks and syncs on your call events.

Custom integrations

Connectors built for your information system and business tools.

Compatibility

Compatible with your existing infrastructure

Our SIP trunks integrate seamlessly with most IP PBX systems on the market.

Asterisk
3CX
Grandstream
Cisco
Yeastar
Avaya
Sangoma
FreePBX

Your PBX isn't listed? Contact us — we probably support it.

300 USD/yr
Where to start?

Start with the base stack: DID + CloudUCM

A Moroccan DID number connected to your CloudUCM Startup instance with the Wave app on mobile, desktop and web: your business telephony in the cloud, live within 48h. It's the first step of your upgrade path.

  • Moroccan DID number provisioned on your trunk
  • Dedicated CloudUCM instance + unlimited Wave app
  • Upgradeable later: Softphone.Pro, GSM gateway, KLINK CRM stack
  • Upgrade-path support reserved for clients who start with this pack
Online shop

Order your services online

SIP trunks, DID numbers, CloudUCM instances, Softphone.Pro licences: browse our detailed offers and order in a few clicks from the shop. Need a tailored solution? Request a quote.

Frequently asked questions

Everything about SIP trunking in Morocco

Clear answers to the questions businesses ask before connecting their telephony to the cloud.

What is a SIP trunk?

A SIP trunk is a link that connects your phone system (PBX) to the Internet, replacing traditional analog lines. It lets you make and receive calls through the cloud, cut costs and add channels on demand.

Does SIPTRUNK.MA provide Moroccan numbers?

Yes. SIPTRUNK.MA provisions Moroccan, national and international DID numbers directly on your SIP trunk, with local termination in Morocco for optimal call quality.

Which PBX systems are compatible?

Our SIP trunks are compatible with the market's leading IP PBX systems: Asterisk, 3CX, Grandstream, Cisco, Yeastar, Avaya, Sangoma and FreePBX.

How much does the starter solution cost?

The base stack (one Moroccan DID number + a CloudUCM Startup instance with the Wave app) starts at 300 USD per year, activated within 48 hours.

Can a voice AI agent be connected to a number?

Yes. You can link a DID number to a voice AI agent through the SIP trunk: it answers, qualifies calls, books appointments and transfers to a human when needed, in French, Arabic or English.

Where is technical support based?

The technical team is Moroccan (Casablanca), with SLAs and quality guarantees.

Let's talk

Connect your telecom to the cloud today

A SIPTRUNK.MA expert analyses your infrastructure and recommends the best-fit architecture. No commitment.